Shipping policy

Shipping Policy

Please allow up to 3 business days for us to carefully process and prepare your order. Once your order has been shipped, you will receive a confirmation email with tracking information so you can easily follow your delivery.

We currently ship within Australia and to New Zealand via Australia Post.

  • Australia (Standard Shipping): 3–7 business days

  • New Zealand (Standard Shipping): 8–12 business days (metro areas)

Delivery times may vary depending on location and are outside of our control once dispatched.

We are not responsible for:

  • Delays caused by shipping carriers

  • Incorrect shipping information provided by customers

  • Lost or stolen packages after delivery confirmation

In the event that a parcel is lost in transit by the shipping carrier, we will assist you in lodging an investigation with delivery companies. However, we are not liable for compensation for lost parcels caused by the carrier.

*Please note If you purchase goods from us for delivery outside of Australia may be subject to import duties and taxes. We are not responsible for any duties, taxes and additional charges that may apply please contact your local customs office for more information. 

Shipping costs are automatically calculated at checkout based on your location and order size.